Exchange and return of goods

If you want to return or change the product that you bought, please use this form R . 

All products (besides food products and cosmetic items) can be returned or changed in 14 days after you have received your order. You don't have to give us the reason but it would help us to improve our service.
Please note that there is no return policy for special orders and discounted products (unless otherwise agreed).

Please note that the returned items have to be in original status and in original wrapping. All returned prducts have to be able to sell in our store again.

Please use this formulier when you want to return or change items.  Click here.

You can e-mail the formulir to us (info(at)apieceoffinland.nl).

Costs 

When you return the goods in 14 days after your received your order, then you only have to pay the delivery costs when you send the item back to us. 
The approximate costs are in the Netherlands €6,50 (up to 10kg) and €12,71 (up to 30kg). These prices are according to Post.nl.

If you want to change an item, please contact us. 

If we have accidentaly sent you a wrong item, we apologise and obviously you don't have to pay the sending costs twice. 

Your money 

After we have received the returned product in it's original state and in the original package, we will return your money to you bank account.
To avoid any fraudes, the IBAN number has to be the same as where you paid the product. 


You can send the products to A Piece Of Finland:

A Piece Of Finland 
Haarlemmerdijk 66
1013JE Amsterdam 
The Netherlands 

Download document Exchange and return.